![]() ![]() One aspect of Idrive I like is that you can do both local and cloud backups. I will send an email to CS to ask what's happening.įor years I've used Onedrive but also use Idrive for extra security. But I'm able to log in on the other NAS and on my browsers on my other devices. However, just minutes prior to doing this review, I checked and I don't have access again on one of my NAS devices. I don't know what happened but definitely they did something on their end. I just noticed that my account was suddenly accessible again and my backup jobs have been reset. And when I got a reply, it was confusing and I had to explain again. I never had issues before so I didn't really know the customer support response time. I've reported it to customer support but I had to do 2nd or even a 3rd follow up just to get a reply. Secondly, I'm having problems with my account being inaccessible on my NAS but otherwise works when outside of it (my NAS device). ![]() ![]() First, there had been issues with upload speed. I never had problems with it until recently I had to send emails to customer support because of two issues. With a few tighter security controls, better online file management and a simple cloud drive feature, it would be a winner. It hasn't been very difficult to work around its design flaws. If you keep backing up and deleting, you end up with a cloud folder so big that it exceeds the size of the source drive. You can only restore files and they restore back in the same folder in the same directory. You have to back things up and delete them, you can't just move files to the cloud like you can with pCloud. ![]() It doesn't work very flexibly as a stand-alone cloud drive. Icloud is designed for backup so all its features want to mirror what's on your server / workstation. Having said that, once my 10TB is used up, the website doesn't offer a way to expand, which sucks as I have more than 30TB I'd like to put in the cloud but nobody seems to want my money. I was lured in to iCloud by the price and the size of the cloud storage allocation, which seems to be a very inflexible feature of cloud storage in general. I don't have time to wade through their incomprehensible marketing and no need for their features, just a little black box in the cloud that I can afford and grows with my needs. I'm just a small photo business with around 30TB of assets and yet the likes of Google and Amazon treat me like I'm Nasa and want to sell me enterprise-level solutions. I've been wanting to back up my image archive for a few years now, after a few scary experiences with FreeNas and TrueNas. Thankfully I don't intend to do daily backups of my externals, or else that would seemingly mean keeping my laptop open and running for 12 or more hours every day.Ī backup platform that doesn't quite work as a cloud storage solution. My third frustration is that you apparently can't run a backup of the computer itself at the same time as you run one of any external drives. I had avoided using online backup for years, after dealing with convoluted/ineffective services before, and I'm disappointed that iDrive doesn't seem to be much of an improvement. In reality, none - not one- of my important files had been backing up. There were a couple of permissions windows that popped up more or less at random though, which led me to believe that this had been taken care of. My second frustration is that there was no indication during setup or scheduling that all files needed to be granted access centrally from my OS security manager. iDrive seems to indicate that there is a feature that resumes paused backups, but I haven't seen any evidence of this - It may be happening, but there's no alert or status/progress update. If you are trying to back up a laptop, this can make the schedule feature pointless, as there's no predictable time of day when you will definitely have your laptop open for hours at a stretch. My first frustration with the software was that it apparently doesn't do backups when a computer is not fully active. ![]()
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